We have organized the most common questions about using 565bd into five categories. From opening an account to withdrawing via bKash, from BPL betting to VIP cashback — you will find detailed answers to each topic below. If your question is not here, our 24/7 live chat support is always ready.
Account and Registration
Account and Registration
To open an account at 565bd, you need an active mobile number and a valid national ID card or passport. The registration process is simple and quick — your account will be active within just a few minutes. Please note, only people aged 21 or above can open an account.
No, only one account per person is allowed. Creating multiple accounts is a direct violation of our terms and conditions. Doing so risks account suspension and forfeiture of all balances. If you have any issues, please contact our support team.
Go to the 565bd Login page and click the 'Forgot Password' option. An OTP will be sent to your registered mobile number. Verify the OTP and set a new password. The process is completely free and secured with SSL encryption.
After logging in, go to the profile section and upload a clear photo of your national ID card or passport. Our verification team usually completes the review within a few hours. Large withdrawals cannot be processed without full verification.
Deposits and Withdrawals
Deposits and Withdrawals
Money deposited via bKash is usually credited to your 565bd account instantly. In rare cases, it may take a few minutes due to bank or system load. If there is any delay, contact us via live chat right away.
The minimum deposit at 565bd is ৳100 (for all payment methods) and the minimum withdrawal is ৳800. These limits apply to all three methods — bKash, Nagad, and Rocket.
Nagad withdrawal requests are usually processed within 1 hour. Withdrawals are faster when your account is fully verified and all wagering conditions are met. This timeframe holds during nights and holidays as well.
565bd does not charge any additional fees for deposits or withdrawals. However, bKash, Nagad, or Rocket may apply their own transaction charges, which are determined by each platform's own policies.
Yes, Rocket (Dutch-Bangla Bank Mobile Banking) is fully supported. Select Rocket on the payment page, enter the amount and mobile number, and confirm with your PIN. Deposits start from a minimum of ৳100.
Games and Rules
Games and Rules
At 565bd you can bet on cricket (including BPL, IPL, and T20 World Cup), football (FIFA and various leagues), kabaddi, and more. In addition, live casino, slots, fishing games, and bingo are all available on one platform.
Go to the cricket section, select a BPL match, and choose from the available markets (match winner, top batter, total runs, etc.). Enter your bet amount and confirm. Bets can be changed up until the match starts. Our odds are updated regularly to ensure fair play.
Yes, 565bd is fully mobile-friendly. Whether on Android or iOS, you get the same quality experience in any smartphone browser. All slots from PG Soft, JILI, and Pragmatic Play are optimized for mobile — no separate app download needed.
Yes, the live casino tables from Evolution Gaming and Ezugi are active 24 hours a day according to Bangladesh Standard Time (BST, UTC+6). Enjoy roulette, blackjack, and baccarat with live dealers in real time.
RTP (Return to Player) is the theoretical percentage a slot or game returns to players over the long term. A higher RTP is generally more favorable for players. However, the outcome of each session is determined by a Random Number Generator (RNG), so results may vary in the short term.
Yes, all games at 565bd run on Certified RNG (Random Number Generator) technology, which ensures fair play. We use software from recognized game providers (PG Soft, Pragmatic Play, JILI, Spribe), whose games are regularly tested by third parties.
Bonuses and Promotions
Bonuses and Promotions
When you create a new account and make your first deposit, 565bd gives you a 150% bonus of up to ৳5,000. That means depositing ৳1,000 lets you start playing with a total of ৳2,500. A 15x wagering requirement must be met before the bonus can be cashed out.
A wagering requirement is the condition specifying how many times you must bet the bonus amount before you can withdraw it. The 565bd welcome bonus carries a 15x wagering requirement. That means if you receive a ৳1,000 bonus, you must place a total of ৳15,000 in bets before winnings can be withdrawn.
565bd has three VIP levels — Bronze, Silver, and Gold. Through regular active play you gradually move up to higher levels. Bronze members receive up to 0.3% weekly cashback, Silver members 0.7%, and Gold members 1.0%.
VIP cashback is calculated every week and credited directly to your account. Bronze members receive up to 0.3%, Silver members 0.7%, and Gold members 1.0% weekly cashback. Contact our support team for specific terms and details.
Most bonuses can be used on slots, fishing games, and live casino. However, certain games or categories may be excluded from specific promotions. The full terms of each offer are listed on the bonus page — please read them before claiming.
Security and Responsible Gaming
Security and Responsible Gaming
No, 565bd is for people aged 21 or above only. Account registration by minors is strictly prohibited. Age is verified during the verification process, and any account found in violation is closed immediately.
Yes, 565bd is committed to responsible gaming. You can set your own deposit limits, take a temporary break, or activate self-exclusion if needed. Detailed information is available on our responsible gaming page.
Request self-exclusion via live chat or by emailing [email protected]. Our support team is available 24/7 in Bengali and acts quickly once a request is received. This service is completely confidential.
Yes, 565bd uses SSL encryption to keep all information secure. Your payment details and personal data are never shared with third parties. Full details are available on our privacy policy page.
If you notice an unfamiliar login or unusual transaction on your account, change your password immediately and notify us via live chat or at [email protected]. Our security team will investigate promptly and, if necessary, temporarily lock the account.
Need more help?
Live Chat
Instant support in Bengali, 24/7. Talk to us directly for any question.
Email Support
[email protected]
Contact us by email for detailed issues.
Terms and Conditions
To learn the detailed rules on all bonuses, payments, and games, read here.